All cancellations must be made prior to checkout. If you decide to cancel your order after checkout, please email us immediately at firstname.lastname@example.org or contact us at (+63)9178188581. (Monday to Friday 8:00 AM - 5:00 PM).
Cancellation of orders should be made within 24 hours after checkout.
We may cancel your orders due to the following reasons:
If customer has failed two (2) times to receive the order upon delivery to their shipping address.
In cases where fulfillment of order is not possible due to location or to events beyond our control.
If the order has been evaluated as a potential case of fraud.
Cancellation will be applied fully to the entire order, and not partially or on specific items.
We will notify you when your order has been cancelled.
For cancelled orders that were paid through bank deposit, refund shall be processed through deposit to customer's bank account.