Shipping & Delivery

 

Shipping fees are included in your online cart order summary. You may check them before you confirm and place any order.

Upon successful verification, all orders are prepared within 24 to 48 hours after which your order will be delivered to your shipping address.

You may expect your orders to arrive within the following period:

1. Metro Manila area - 3-7 working days after verification
2. Outside Metro Manila - 5-9 working days after verification
3. “Working days" include Mondays to Fridays excluding Saturdays, Sundays and Holidays.

Once your order has been shipped, expect an email notification from us. You will also receive an SMS message from our delivery man/logistics partner when your order is about to be delivered.

We deliver nationwide, with the exception of some areas outside of our logistics partners’ delivery zones.

Please prepare any valid (government-issued) ID when receiving your orders from our delivery man/logistics partner. In case you are not present to personally receive your order, your orders will be released to any authorized recipients upon presenting the following:

1. Your valid ID
2. Valid ID of authorized person/ recipient; and
3. Signed authorization letter.

Please check whether all your ordered items are delivered completely and in accordance with the items indicated in the delivery report. Sign on the delivery report to acknowledge your acceptance of the items.

If your order does not arrive after the standard delivery period, please message us using the form found in the Contact Us page.

Notice: We currently accept orders and deliver within the Philippines only. International shipping is not yet available at the moment.